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  1. Are you looking for a way to refresh your BSL skills? Do you want to improve your confidence and fluency in using sign language? If so, you might be interested in our new BSL Level 1 Refresher workshop.

    This is a 3-hour workshop that will help you review and practice the topics covered in the BSL Level 1 course. It is suitable for anyone who has completed the BSL Level 1 course or has some basic knowledge of BSL, but hasn't used it for a long time.

    You will have the opportunity to interact with other learners and a qualified BSL tutor, who will give you feedback and guidance on your signing. By the end of the workshop, you will feel more comfortable and confident in using BSL for everyday communication.

    www.remark.uk.com/bsl-courses/level1-refresher

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  2. If you are looking for a high-quality and comprehensive British Sign Language (BSL) level 1 course, you have come to the right place. We are the only centre in London that meets Signature's guided hours for this qualification, which means you will get the best possible learning experience and outcomes. We do not cut corners or compromise on quality. Our intensive BSL level 1 course covers all the topics and skills you need to communicate effectively with deaf people in everyday situations. You will learn from experienced and qualified BSL tutors who will support you throughout your journey. By the end of the course, you will be able to understand and use a range of BSL vocabulary and grammar, as well as develop your confidence and cultural awareness.

    www.remark.uk.com/bsl-courses/summer-intensive-bsl

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  3. Sign Language Humour with Gavin Lilley

    Saturday 1st July 2023

    9am - 5pm

    Central London

    Workshop Summary

    This one-day workshop led by deaf stand-up comedian Gavin Lilley explores the concept of humour within spoken and signed languages and whether it can be efficiently interpreted.

    About the Trainer

    Gavin has been doing stand-up shows all over the UK and Europe with a fast-growing fan base. He delivers his humour in a variety of sign languages, including BSL and international signing. Having grown up with a love for spoken stand-up comedy, he brings the concept of what is usually a fast-spoken, punchline and innuendo-filled setting to the sign language community.

    He recently appeared on ITV alongside the renowned John Bishop and continues to work with him on this very topic.

    Learning Objectives

    At the end of the workshop, participants will:

    Develop an understanding of deaf and hearing humour and explore efficient ways of bringing them closer together.

    Gain an insight in how spoken and sign humour works and how to relay this in other languages.

    Achieve new standards in translation, conversation, presentation and receptive skills with their own signed language.

    Participants will have the confidence to engage in humour and light-hearted dialogue in work settings.

    Workshop Content

    The workshop is sure to be a lot of fun! We will look at examples of both deaf and hearing humour and discuss strategies on how this would work for the other audience. There will be a range of video material from stand-up comedians and comedy programmes that we will analyse as a group on our journey of discovery. We will particularly look at sign language and how it can be made “funny” through use of complex morphology, syntax and a range of grammatical features.

    How important is facial expression and body language when it comes to making people laugh?

    How can you explain sound-based humour to deaf people?

    The workshop will take a range of formats from pair work, group tasks, receptive and productive exercises and a lot of discussion.

    Don’t worry, you won’t be expected to do a stand-up show at the end! (Maybe Gavin will!)

    Work Related Aims

    Whether you are a hearing or deaf sign language interpreter / translator, this workshop will be sure to benefit your careers in sign language.

    You’ll be more confident in recognising signed or spoken humour, innuendos and learn how these can be appropriately translated or interpreted.

    This will develop your skills in interaction and understand how to recognise when one wants to lighten the mood in otherwise tense work meetings or presentations.

    Entry Requirements

    Suitable for TSLI, TSLT, RSLI and RSLT as well Deaf people.  

    Location  

    18 Leather Lane, London EC1N 7SU

    Cost 

    £110

    Attending this workshop will award 8 CPD points.

    www.remark.uk.com/bsl-courses/sign-language-humour

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  4. FEW SPACES LEFT on our next British Sign Language Level 1 course starting on 22nd March.

    Signature Level 1 Award in British Sign Language is designed to enable learners to communicate with Deaf people in British Sign Language (BSL). A range of topics is studied that involve simple, everyday language use. This Level 1 course provides an introduction to BSL and is suitable for all learners.

    Get in touch to book your place:

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  5. This course will enable you to communicate in British Sign Language at Level 3 of the National Occupational Standards for Languages. It is suitable for people who use BSL to communicate with friends and family, work colleagues, or people who wish to work with Deaf people on a regular basis.

    Wednesday evenings, 6pm - 9pm 

    The course starts on 15th March 2023 in Central London.

    Grab your places now to avoid disappointment.
     
    Individuals: £1,139 (includes Signature fees and VAT) *Payment plan available* 
     
    For more info on the course, visit our website:

     

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  6. Making BSL Visual with Gavin Lilley

    Friday, 23 June 2023

    10:00 am  4:00 pm

    Suitable for those who have passed Level 3 and higher.

    Attending this workshop will award 6 CPD points.

    Summary

    This one-day workshop will encourage participants to break away from the English structure and, instead, consider how to fully convey phrases and sentences with a stronger visual element. This workshop is appropriate for those who work with individuals or groups who may not have strong skills in the English language. Tips on how to reduce ‘English thinking’ will be given throughout the workshop, alongside a number of tasks that will be challenging and thought-provoking.

    We will mainly look at the use of Aspect, Manner and Mood and how to utilise these elements of BSL grammar to maximum potential. The artistic world of metaphors, personification and visual vernacular will be discussed and analysed in order to give participants a wider range of tools to supplement their visual use of BSL

    Learning Objectives

    • Be able to understand what makes BSL visual.

    • Understand and apply Aspects, Manner and Mood effectively.

    • Gain insight and strategies on how to avoid English influence in BSL.

    • Utilise visual vernacular, personification and metaphors in BSL.

    Entry Requirements

    Level 3 minimum

    Location

    Remark! 18 Leather Lane, London EC1N 7SU

    Cost

    £90

    www.remark.uk.com/bsl-courses/making-bsl-visual

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  7. Join us for an open evening to get an insight into working for Remark! as a Communication Support Worker (CSW) in an office setting. You will meet the Remark! team, practice CSW skills such as telephone interpreting and can take part in a Q & A session where you can find out about available opportunities.
     
    Date: Thursday 19th January 2023
    Time: 6pm – 8.30pm
    Address: Remark! 18 Leather Lane, London, EC1N 7SU.
     
    If you are interested please book by emailing [email protected]
     
    For any more information: www.remark.uk.com/latestnews/csw-open-evening

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  8. Join us for an open evening to get an insight into working for Remark! as a Communication Support Worker (CSW) in an office setting. You will meet the Remark! team, practice CSW skills such as telephone interpreting and can take part in a Q & A session where you can find out about available opportunities.
     
    Date: Thursday 19th January 2023
    Time: 6pm – 8.30pm
    Address: Remark! 18 Leather Lane, London, EC1N 7SU.
     
    If you are interested please book by emailing [email protected]
     
    For any more information: www.remark.uk.com/latestnews/csw-open-evening

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  9. Introducing our brand-new Foundation British Sign Language courses. Are you interested in learning BSL, but can't commit to long courses? Do you find that full courses are just a little bit out of your price range? Luckily with our Foundation courses you now have even more accessibility to learning BSL!

    Our Foundation courses are only 15 weeks long during term times and are free from the pressures of exam testing - whilst still giving you option to add on exams at the end of your course, (if you want to). We currently offer foundation courses in Level 1 and 2 - which plans to expand even further.

    Learn Basic Language Skills to Communicate With Deaf People

            Want to learn new language skills as part of a programme of study?

            Want to progress to more advanced study and/or employment using BSL in the future?

            Studying for personal development?

            Are a parent, family, friend or a colleague of Deaf people?

            Can't commit to long courses?

            No pressures of exam testing!

    Then this is the course for you!

    Our new courses are perfect for students, language enthusiast, retired people, and those who want to learn BSL in their spare time. If this appeals to you, get in touch - we would be delighted to assist you on your BSL journey. Costing only £359 this is our most affordable course and still prepares you for interaction with the Deaf community. Instalment plans are available with a £40 deposit. Upon completion you will be issued with a Remark! Certificate and become eligible for a FREE level 2 Entry Assessment.

    Email us: [email protected]

    Call us: 0207 269 2621

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  10. Join us for an open evening to get an insight into working for Remark! as a Communication Support Worker (CSW) in an office setting. You will meet the Remark! team, practice CSW skills such as telephone interpreting and can take part in a Q & A session where you can find out about available opportunities.
     
    Date: Wednesday 18th January 2023
    Time: 6pm – 8.30pm
    Address: Remark! 18 Leather Lane, London, EC1N 7SU.
     
    If you are interested please book by emailing [email protected]
     
    For any more information: www.remark.uk.com/latestnews/csw-open-evening

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  11. The new academic year is nearly upon us!
     
    We have created many new courses running from September onwards for all Levels including the Interpreting course.
     
    Our next Level 1 daytime course starts on Monday 5th September 2022, running for 20 weeks in Central London.
     
    This Level 1 course provides an introduction to BSL and is suitable for all learners.
     
    To view more courses, visit our website:
     
    Contact the training team on: [email protected] / 0207 269 2621

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  12. Job Title: Front of House Operations

    Accountable to: General Secretary

    Hours: Monday – Friday 40 hours a week

    (10.30am – 6.30pm)

    Salary: In excess of London Living Wage

    Overall Purpose of the Job

    To provide a smooth running and welcoming reception service, with a positive first experience for all visitors to 18 Leather Lane.

    This requires a calm, friendly and helpful customer-facing attitude in a busy office, liaising with Remark! staff who work for the company and the charity, as well as numerous visitors and external clients.

    Key Responsibilities

    Reporting to the General Secretary, you will undertake a key role to:

    Reception desk

    - Provide a friendly and professional welcome to all visitors and clients coming into reception, including the offer of tea/coffee or water whilst they await their appointments

    - Notify colleagues of visitor or client arrivals, if no immediate response, contact the team or manager

    - Answer telephone calls and deal with face-to-face enquiries in a warm, friendly and professional manner, direct calls to appropriate colleagues

    - Take and deliver accurate messages, with names, call back numbers/email address legibly written or emailed promptly to appropriate colleagues to follow up

    - Record arrival and departure of all visitors for fire safety purposes, and note incomings/departures of staff

    - Liaise with couriers who deliver goods to the premises

    - Correctly distribute posts and deliveries to the relevant parties and colleagues, and notify them

    - Ensure all outgoing office post is safely posted by the end of each working day

    - Help maintain the booking diary for office facilities, including our meeting rooms which provide part of the training/meeting room diaries

    - Maintain a tidy reception area that projects a professional image

    - Report any maintenance issues immediately to the Operations
    Manager, including furniture, fittings, and equipment

    - In the event of a fire and/or any other emergency requiring all staff to evacuate the building, ensure that the visitors' book and any staff movement sheets are safely removed

    - Ensure the stationery cupboard is stocked with essential stationery supplies, and process new orders at appropriate intervals

    - Undertake any other duties as reasonably requested by your line manager, including tasks deemed necessary to support the smooth, everyday running of the office

    Fundraising

    - Organising and helping with fundraising activities such as sponsored or promotional events and street collections.

    - Develop and update a strategic plan to guide fundraising activities and revenue generation by researching prospective donors, planning donation campaigns and events and using online platforms to raise donations.

    - Working towards a fundraising target of £10,000 per year.

    - Raise awareness of the charity, its service, successes and plans within the local community and through both social media and the local press. Deliver presentations and attend events related to fundraising.

    Generic

    - Internal events of staff celebrations, Awards including Internal communication updates on Staff Portal.

    - Organise birthday cards and celebrations for our employees.

    - Lead Sign Club on Tuesdays from 5-7pm.

    - Report an issue (ERS). Monitor the system and train staff where appropriate.

    - Assist the Operations Manager to ensure the building is Health &

    Safety compliant (e.g. Covid secure) understand Risk Assessments and follow protocols.

    - Create and post content on Remark! Social Media platforms whilst working closely with the Services Manager.

    Person specification

    Skills and knowledge required:

    • Excellent communication skills, both in person and in writing
    • Excellent problem solver
    • Friendly, smart and professional customer-facing attitude and behaviour
    • Ability to prioritise and organise, working in a busy environment
    • Good knowledge or experience of office procedures and policies
    • Good IT skills, especially relating to Microsoft Office, email and calendar online systems aswell as the manual handling of IT equipment
    • A proactive attitude
    • A team player, able to work effectively and collaboratively with other Remark! colleagues
    • Diplomacy and sensitivity, when faced with challenging or awkward situations
    • Knowledge of relevant Health and Safety legislation or policies
    • Flexibility to work weekends and evenings, when required, which will be linked to our TOIL policy
    • Awareness of diversity/equality issues
    • The ability to positively represent Remark!, our ethos and core values
    • Minimum BSL Level 3 or native BSL user

    If you are interested in applying for this position, please send

    your CV with a covering email explaining why you are applying for the role to;

    Annie O’Shea - General Secretary

    Application Deadline: 8th July 2022

    https://www.remark.uk.com/work-for-us/frontofhouse

  13. Job Advertisement

    Job Title: Living CSW & Administrator

    Location: London wide

    Accountable to: Remark! Living Registered Manager

    Hours: Full Time Monday – Friday (40 hours a week) Some weekend work will be required.

    Salary: £24,000 – £27,080 (based on experience)

    Applying: Remark! is an Equal Opportunities Employer (EOE) If you are interested in joining us, please send a CV and covering letter describing how your experience matches the role to Jonny Nelson:

    Contact: [email protected]

    Deadline: Friday 15th July 2022

    Interviews: Week commencing 18th July 2022

     

    About Remark! Living Remark! Living works with service users who are elderly, disabled, or have additional needs and simply need our support to remain independent at home, and out in the community. We provide experienced Deaf BSL Support Workers who engage with a wide array of clients, of all ages and disabilities. We also provide a range of domiciliary and personal care services tailored to meet our clients' needs and are fully registered with the Care Quality Commission for both under and over 18. In addition, our popular mentoring service works with young deaf people that need extra support in a difficult transition period. We help by providing positive deaf role models who guide these youngsters and support them in making positive life choices. Many deaf teenagers lack confidence and have a low self-esteem. We also work with them to build their confidence and develop healthier relationships with their families through our Family Support Service.

     

    Principle accountabilities:

    • Provide a timely and accurate communication support role to the Care Coordinator and other Deaf staff at Remark!

    • Interpret for Deaf colleagues in the office

    • Interpret for Deaf colleagues out at meetings

    • Interpreting telephone calls

    • Provide written English support to Deaf colleagues

    • Provide voiceovers during appropriate meetings

    • Taking notes at meetings when required

    • Ensure effective administration of services within your remit

    • Be a member of front-line staff, greeting clients and answering the phones

    • Deal with general enquiries or re-direct enquiries as necessary, ensuring that phones are answered within 3 rings and all email enquiries are acknowledged or resolved within 24 days / hours

    • Responding to clients’ needs in order to minimise complaint(s) or settle these promptly

    • Contribute to the effective running of Remark! Living

    • Plan ahead and shape Remark! Living's offer to attract, recruit and retain clients, and grow our client base

    • Produce written documents to a high standard

    • Maintain professional standards of practice and abide by Remark’s internal policies and procedures as well as external practices laid out by CQC

    • Liaise with clients, social workers and other organisations related to the delivery of our work

    • Use management information and research to feed into plans and promotional activity

    • Support colleagues in other teams to deliver their projects e.g. translating, transcription, interpreting and support with language, and any other duties appropriate to the grade and nature of the post

    • Undertake any other duties as reasonably requested by the Care Coordinator

     

    Person specification:

    Essential

    • Be highly efficient and able to problem solve

    • Level 3 Certificate in BSL or working towards

    • Be numerically literate and have an excellent grasp of written English

    • Possess excellent verbal and signed communication skills

    • Possess excellent administration and computer skills

    • Have experience in working with Deaf people and in-depth knowledge of Deaf issues

    • Have experience in working in an office environment

    • Have the ability to work on own initiative as a member of a team

    • Have excellent telephone manner

    • Have excellent listening skills – efficiently manage information relevant to various clients and their needs

    • Have excellent interpersonal skills – build a rapport with clients and professionals from a wide range of different backgrounds

    • Possesses a “can-do” attitude and able to grasp a wide variety of tasks independently

    Desirable

    • Experience in providing Communication Support

    • Level 6 in BSL

    • Knowledge and skills of the care sector

    • Experience in working with vulnerable adults

    www.remark.uk.com/work-for-us/living-communication-support-worker-administrator

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