SamW

Hi, introducing myself - my name is Sam, I'm very nearly 47 years old. I work with customers everyday and more and more am finding that we have hard of hearing or deaf customers who are coming into branch, who adapt brilliantly to our lack of skill of being unable to communicate with them. So I decided to challenge myself and my aging brain to learn something new and to learn BSL to try and make their experience in our branch a bit better.