Lesley R

Good evening, My name is Lesley Richards and I am the Branch Manager of Nationwide Building Society in Llanelli, the reason why i signed up to BSL is because I want to be able to hold a conversation with my deaf customers instead of having the embarrassing moment of looking for a pen and paper, i once signed by name using the finger spelling and she replied with the well done, I was chuffed and felt that I had made some kind of connection.